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Order on Hold

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Contributor croy88
Contributor
Posts: 1
Registered: ‎07-27-2019
Message 1 of 2
(423 Views)

Ordered Verizon Fios about two weeks ago, and the order is still on hold. I am moving within this upcoming week, and I am worried that I will not have internet access. I uploaded all relevant documents when I ordered Fios two weeks ago. What is the best way to take action?

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Gold Contributor VII
Gold Contributor VII
Posts: 4,736
Registered: ‎10-18-2016
Message 2 of 2
(409 Views)

Call 1-800-VERIZON 

 

they should be able to sort it out. If you ordered online it would have given particulars in a few emails as to just when and what you were going to get and when.

 

i don’t know what you had to upload? Normally just a credit check, and deposit required for those who have no credit or little credit.

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