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Order status, is the upgrade wait always this long?
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i upgraded my fios internet from 15/2 to 25/15 about a week ago. My order status date shows 9/28 and 75% complete. I'm wondering if it's possible to speed up this process or do i just wait untill 9/28 for the upgrade to take effect? Thanks in advance
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Re: Order status, is the upgrade wait always this long?
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Chances are that they are waiting for your billing cycle. End one month at one speed and start the next on the new speed. You could probably contact CS and see if they can change the date on the order, but I'd probably just wait and avoid any issues from contacting CS.