Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Order status, is the upgrade wait always this long?

Reply
no_shut
Contributor
Contributor
Posts: 1
Registered: ‎09-23-2009

Order status, is the upgrade wait always this long?

Message 1 of 2
(4,306 Views)

i upgraded my fios internet from 15/2 to 25/15 about a week ago.  My order status date shows 9/28 and 75% complete.  I'm wondering if it's possible to speed up this process or do i just wait untill 9/28 for the upgrade to take effect?  Thanks in advance

1 REPLY 1
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Order status, is the upgrade wait always this long?

Message 2 of 2
(4,258 Views)

Chances are that they are waiting for your billing cycle. End one month at one speed and start the next on the new speed. You could probably contact CS and see if they can change the date on the order, but I'd probably just wait and avoid any issues from contacting CS.




====================================================================================

Error exists between keyboard and chair.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title