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POOR FIOS LINE SERVICE

POOR FIOS LINE SERVICE

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Contributor AlbanyFios
Contributor
Posts: 1
Registered: ‎09-24-2019
Message 1 of 2
(199 Views)

I've had Verizon come to my house and repair a external FIOS line coming into my house 2 weeks ago. But they left the live wire exposed and running across mine and my neighbors yard. We both called Verizon to get an answer on when a line crew would come out to burry the cable but still no answer. They "estimated" they would come next week, so now I'm gonna have a cable exposed on the ground for 3-4 weeks? Any suggestions?

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Moderator Moderator
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Posts: 9,070
Registered: ‎03-18-2013
Message 2 of 2
(186 Views)

Hi AlbanyFios,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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