Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
Predator7
Specialist - Level 1

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\>tracert www.netflix.com

Tracing route to www.us-east-1.prodaa.netflix.com [50.17.181.2]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  FIOS_Quantum_Gateway.fios-router.home [192.168.1
.1]
  2     3 ms     2 ms     2 ms  lo0-100.NYCMNY-VFTTP-316.verizon-gni.net [108.6.
112.1]
  3     6 ms     7 ms     3 ms  G1-1-4-6.NYCMNY-LCR-22.verizon-gni.net [130.81.2
12.194]
  4     4 ms     2 ms     2 ms  ae4-0.NY5030-BB-RTR2.verizon-gni.net [130.81.163
.232]
  5     *        *        *     Request timed out.
  6     6 ms     4 ms     4 ms  0.ae1.BR3.NYC4.ALTER.NET [140.222.229.97]
  7     4 ms     5 ms     5 ms  204.255.168.66
  8     4 ms     4 ms     4 ms  ae-11.amazon.nycmny01.us.bb.gin.ntt.net [129.250
.201.138]
  9    17 ms    12 ms    12 ms  54.240.229.76
 10    14 ms    13 ms    11 ms  54.240.228.204
 11    15 ms    14 ms    14 ms  54.240.229.223
 12    13 ms    14 ms    15 ms  54.240.228.181
 13    13 ms    11 ms    12 ms  205.251.244.66
 14    13 ms    11 ms    12 ms  205.251.245.23
 15    19 ms    17 ms    19 ms  205.251.245.252
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19    22 ms    20 ms    21 ms  216.182.224.239
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\Users\>

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
ChittagongBoy
Enthusiast - Level 1
Download speed drops from 50 to 5/7/8mbps after 7:30 pm every evening , after a 50 min call and various trouble shooting tactics - Im given a replacement router , and also technician visit to further investigate the issue - may I also add the tech on the phone did say that other clients called in with the same issue - so I questioned him how do you intend to solve the problem by swapping the router - so he told me that's a temporary solution until the VZ tech visits the location. Let's see what happens will be back to update !!
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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
Predator7
Specialist - Level 1

@ChittagongBoy wrote:
Download speed drops from 50 to 5/7/8mbps after 7:30 pm every evening , after a 50 min call and various trouble shooting tactics -Im given a replacement router , and also technician visit to further investigate the issue - may I also add the tech on the phone did say that other clients called in with the same issue - so I questioned him how do you intend to solve the problem by swapping the router - so he told me that's a temporary solution until theVZ tech visits the location. Let's see what happens will be back to update !!

That's totally unacceptable,Verizon Tech visit will no do anything!!!!!!!!!!!!!!

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
feldspar
Newbie

For the past few days I've been having terrible speeds. I have a 25/25 plan but I'm getting 10/5, maybe.

image

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
Predator7
Specialist - Level 1

@feldspar wrote:

For the past few days I've been having terrible speeds. I have a 25/25 plan but I'm getting 10/5, maybe.


@feldspar wrote:

For the past few days I've been having terrible speeds. I have a 25/25 plan but I'm getting 10/5, maybe.

image



 At least it's not 0mbps!!!!!!!!!!!!!!!

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
iamrta
Enthusiast - Level 2

I pay for 50/50. This is what I get EVERY evening from about 7 to 11PM. Sometimes even lower. This server is maybe 7 miles away.

Router: DIR 868L (Cat5 to the ONT, no TV, no Actiontech, so no bother calling since they can't remote in)

PC: i5 / 660ti / 8GB / SSD / Win7 64 / etc / Gaming Rig (Tried both the Atheros and Intel Gigabit controllers)

image

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
Predator7
Specialist - Level 1

Tech showed up at 0100 Pm instead of 0500 Pm!!!He replaced the ONT,run separate Ground to the  ground outlet and change the Location of the ONT!!!So far download speed is ok.after test 10 times and consistence.................

Test :01.28.2015 before Tech visit

image

And next day after Tech visit

image

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
Predator7
Specialist - Level 1

Before Tech visit

image

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
anthonyg1
Newbie

image

Download speed is great but upload speed is pathetic! I'm on the 75/75 plan. Support is hopeless as I'm an OS X user and not Windows ... so FIOS support appears to be completely and utterly ignorant in supporting any OS other than Windows.

In the past, my upload speeds were exellent. But for the past several days it's ben like this. 

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Re: POST YOUR SLOW DOWNLOAD OR UPLOAD SPEED
Predator7
Specialist - Level 1

Did you report to Verizon Fios Tech support?

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