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PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

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coair73x
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎10-10-2014

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 11 of 23
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I noticed the modem re boot late last night... glad they got the pptp fixed. I will test it when back in town.
radek
Contributor
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Posts: 4
Registered: ‎05-15-2015

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 12 of 23
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This still is not fix. I cannot vpn using PPTP from any smart device in my house. I can use LPT2 and I can do it using my regular PC. But PPTP does not work. Please advice.

 

deebeedee
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-29-2014

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 13 of 23
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It started working for me when the FIOS router got updated to this version.

 

UI Version: v1.0.138
Firmware Version 0.26.29
Model Name: FiOS-G1100
Hardware Version: 1.03

 

Well that was many months back.

I have not checked the version lately.

 

Can you check if your version is the latest.

if it is then wondering if the bug has re-appeared.

 

radek
Contributor
Contributor
Posts: 4
Registered: ‎05-15-2015

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 14 of 23
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In my case is this

 

UI Version: v1.0.149
Firmware Version 0.26.42
Model Name: FiOS-G1100
Hardware Version: 1.03

 

So yes I have the most recent one and it is updated.

Verizon must broke this again.

 

How am I suppose to ask them to fix it ?

I was trying to call Verizon but tech support even don't know what I'm saying. 

I'm lost but I want this to work I need PPTP.

 

Thanks

 

deebeedee
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-29-2014

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 15 of 23
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Confirmed
I am also having this issue.
You are right they broke it again.
I will try calling tech support and escalating
Let's see if I can get through the typical not so knowledgable level 1 support
radek
Contributor
Contributor
Posts: 4
Registered: ‎05-15-2015

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 16 of 23
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Any luck with this issue?

Thanks

deebeedee
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-29-2014

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 17 of 23
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Level 1 did not understand the issue at all.

I have requested escalation today.

I highly doubt if they will fix this.

All I am interested is to report this bug, so that their developers can add it to their list and fix it in the next firmware release.

northstream
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Contributor
Posts: 2
Registered: ‎06-11-2015

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 18 of 23
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Any update on this? I tried to get connected to my work VPN and got bitten by this bug. Our router is a Quantum (FiOS-G1100), and the firmware version is 0.26.42. The first rung of Tech Support was completely unable to do anything for me, and I wanted to see if anybody had heard anything about this before wasting more hours on the phone.

deebeedee
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-29-2014

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 19 of 23
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Until they release a new firmware which fixes this code, you won't get any help from Tech Support.

And we "hope" that they know about this issue and fix it in the new firmware...

If they don't, then it will be pretty clear that VERIZON tech support is not doing a great job reporting bugs to developer teams. ie., Internal process possibly may suck.

northstream
Contributor
Contributor
Posts: 2
Registered: ‎06-11-2015

Re: PPTP does not work from iPhone 6 using the new Verizon fios quantum wireless router

Message 20 of 23
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Blergh, that's a cruddy place to be. Right now my options appear to be:

 

1) Drill holes in the floor and string a long cat-5 cable down to my workstation, instead of using wireless.

2) Just cope, and wait until my workplace (supposedly) upgrades our VPN to IPSec.

3) Buy a second wifi router and plug it into the LAN port on the Verizon router and let it handle wireless traffic for my workstation.

 

Seems bizarre that something like this would be overlooked.

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