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PS4 not connecting to Fios

Posts: 1
Registered: ‎06-01-2019

PS4 not connecting to Fios

Message 1 of 3

I had Wi-Fi trouble over the last couple of weeks. Long story short I have a new ONT and a bee Gateway router. Which fixed almost all Wi-Fi problems. But my PS4 does no longer connect. It did to start and does occasionally after reboot but it will eventually drop. When testing the internet connection I get usually a successful IP address but fail at the internet connection. Sometimes though it even fails obtaining an IP address.

i tried connecting to WI-FI but there I get an error saying the pw is wrong when I am 100% sure it is correct.

any advice?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,966
Registered: ‎11-04-2008

Re: PS4 not connecting to Fios

Message 2 of 3

Is that the only device that doesn't connect?

Have you tried another wireless device near the PS4?

Not familiar witht eh PS4, but can you delete the connection and readd as a new one?

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Posts: 1
Registered: ‎10-28-2019

Re: PS4 not connecting to Fios

Message 3 of 3

Did you ever get a solution to this problem.  My son has the same issue.  We upgraded to the 1G from Verizon figuring it would be even better, but now my son cannot use his ps4.  They have our router in the garage (which we think is a major issue) and the extender upstairs nearest the ps4.  He can connect, then quickly loses the connection.  

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