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Packet Loss & Degradation of Service - Tampa, FL

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Lane311
Contributor
Contributor
Posts: 1
Registered: ‎10-15-2009

Packet Loss & Degradation of Service - Tampa, FL

Message 1 of 2
(3,920 Views)

 

Has anyone in the Tampa area been experiencing unusal packet loss and decrease in service?  Is this issue known?

This is my line quality test:

http://www.dslreports.com/linequality/3c3c2328b24b/2575932

I'm getting 10%-12% packet loss.

 

I ran the FiOS speed test and I'm getting:

4-5 Mbps down

0.2-0.5 Mbps up

I'm on the 20/5 plan.

 

Websites are timing out or clocking when I try to reach them.

Pages are loading incomplete, which requires a refresh to D/L the rest of the page.

 

 

1 REPLY 1
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Packet Loss & Degradation of Service - Tampa, FL

Message 2 of 2
(3,885 Views)

From the looks of the ping results for the east coast it looks like you are running into a problem between tampa and NY.

 

 

Do this. open the command prompt

 

 

start --> Run --> Type CMD and click ok

 

in the command window type

 

tracert www.google.com

 

then post the results. we can take a look and see if it is something that we can work with.




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