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Packet Loss & Degradation of Service - Tampa, FL

Posts: 1
Registered: ‎10-15-2009

Packet Loss & Degradation of Service - Tampa, FL

Message 1 of 2


Has anyone in the Tampa area been experiencing unusal packet loss and decrease in service?  Is this issue known?

This is my line quality test:

I'm getting 10%-12% packet loss.


I ran the FiOS speed test and I'm getting:

4-5 Mbps down

0.2-0.5 Mbps up

I'm on the 20/5 plan.


Websites are timing out or clocking when I try to reach them.

Pages are loading incomplete, which requires a refresh to D/L the rest of the page.



Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Packet Loss & Degradation of Service - Tampa, FL

Message 2 of 2

From the looks of the ping results for the east coast it looks like you are running into a problem between tampa and NY.



Do this. open the command prompt



start --> Run --> Type CMD and click ok


in the command window type




then post the results. we can take a look and see if it is something that we can work with.


Error exists between keyboard and chair.
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