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Packet loss causing disconnection issues

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Contributor
Contributor
Posts: 1
Registered: ‎10-30-2016

Packet loss causing disconnection issues

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I am experiencing an issue where a packet loss problem is leading to disconnecting issues while plaing games online. I have gone through the game support and downloaded a program they suggested to log my connection. It is currently giving me |G104-0-0-1.PHLAPA-LCR-21.verizon-gni.net - 2 | 15014 | 14855 | 2 | 4 | 54 | 3 | which they said was a problem that should be directed at verizon. Has anyone else gotten issues with packet loss? Please help me out so i can continue to enjoy online games without being disconnected every 5 minutes.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,495
Registered: ‎12-15-2010

Re: Packet loss causing disconnection issues

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Which program generated that output? Is it WinMTR by chance? Which column is for packet loss? Can we see the full output?

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