. I've been having huge packet loss issues for several months now. Playing an online game correctly is unfeasible. Ping Plotter shows that I have many 100% packet loss spikes within a minute.
A FiOS tech came to my house but was unable to find anything. Is there any way I can figure out what the problem is? I have a feeling it isn't the infrastructure in my house, because when I plug the router into the source cable that comes into my house from the Verizon box outside - the problem persists. Is it the cable lines? If I switch to Optimum, will this problem continue? No idea.
I tried to stream last night (Ustream). I had 80% dropped frames, which means 80% of what I tried to stream did not work. It's more than just a little problem. This is totally non-functional internet.
The download speeds are great. The upload speeds are great. It's just the packet loss that completely kills it. I left pingplotter on overnight. Everything is functional until around 1:00 AM to 7:00 AM. Then everything becomes a mess. It shouldn't be this way.
I really like the speed of FiOS and would prefer not to switch to Optimum Online, but I don't know what my options are at this point, because the packet loss isn't being addressed. I don't see how this is a problem on my end because a tech came over and found nothing and the problem only occurs at peak times. If the problem occurs only at peak-times (mostly in the evening) I don't see how it's a problem on my end.
A pic for reference:
Really frustrated. It's been maybe 7 months.