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Paying $69.99 for the $49.99 Internet Package

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csms
Contributor
Contributor
Posts: 4
Registered: ‎01-31-2014

Paying $69.99 for the $49.99 Internet Package

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here is the service I have 

 

FiOS Internet

VZ FiOS Consumer Annual Plan or Bundle Offer
Cons 10M/2M - M2M $49.99

 

My bill is $69.99.  I was told it would go up to $64.99 because I canceled my telephone service.  

 

Current Activity:

 

Monthly Charges:

 

FIOS Internet $69.99

 

 

Totally makes sense doesn't it.

 

 

5 REPLIES 5
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Paying $69.99 for the $49.99 Internet Package

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

analpee
Contributor
Contributor
Posts: 3
Registered: ‎02-28-2015

Re: Paying $69.99 for the $49.99 Internet Package

Message 3 of 6
(1,226 Views)

Yo, you get an end result for this issue?

Sean3040-2
Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎02-22-2015

Re: Paying $69.99 for the $49.99 Internet Package

Message 4 of 6
(1,159 Views)

Call 1800-Verizon 
Press option 4


Since you cancelled your services, you should have been offered a $15 or $20 credit for 12 months


In order to keep the phone service. But since you disconnected you still should have gotten the $15 or $20 credit for 12 months. 

 

Call retentions and see what they have to say. Also ask for an upgrade ot 25/25. 

csms
Contributor
Contributor
Posts: 4
Registered: ‎01-31-2014

Re: Paying $69.99 for the $49.99 Internet Package

Message 5 of 6
(1,117 Views)

Yea, they told me the cost is $69.99.  So my $49.99 internet was increased to $64.99 because I canceled my telephone service.  Then the next month the cost was increased to $69.99.  

 

So I called and they gave me a $5 per month discount for 12 months.

 

Weird how the cost of technology continues to go down but the cost of services continues to go up.  Really looking forward to telecom antitrust breakup version 2.0 or the rise of the public broadband services.  

 

http://www.chattanoogagig.com/

 

 

 

 

csms
Contributor
Contributor
Posts: 4
Registered: ‎01-31-2014

Re: Paying $69.99 for the $49.99 Internet Package

Message 6 of 6
(1,115 Views)

Apparently I did not get this so instead I will just blanket social media with rants about excessive fees.  Maybe they will offer these discounts to everyone.  Would be cheaper than all the money they are spending on lobbying congress to prevent net neutrality and to prevent local governments from standing up their own internet services for a fraction of the cost.

 

 

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