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Phone and TV outage
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I have the FiOS Triple Play. Internet is working but phone and TV are not. Phone just ends call as soon as any connection is made. This happens whether the call is incoming or outgoing. TV is also out.
How can we fix this?
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Re: Phone and TV outage
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Hi JamesCoggins,
If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, Fios TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp