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Playstation 3 (PS3) error 80029564

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brianh71
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Posts: 4
Registered: ‎04-14-2013

Playstation 3 (PS3) error 80029564

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Hello, I've been having a problem downloading games and game updates on my new Playstation 3. I've been researching the problem from the Sony side, but as far as I know it could be a problem from the Verizon side.

 

The error number 80029564 comes up while installing, and tells me that the data is corrupt. In each case, the error comes up at 14% installed.

 

My Gear:

I have a brand new PS3 that I just purchased a few days ago.

I use Verizon FiOS for internet. I have a combo modem/router model no. MI424WR-GEN2, hardware version E, firmware version 20.19.8.

 

 

What triggers the error:

I usually get the 80029564 error when I try to download a game or install an update. 

For example:

Little Big Planet 2 - finally did work on about the 4th try.

Rachet & Clank: All 4 One - I've tried several times, and it always gives me the 80029564 error.

Also, we bought Gran Turismo 5. It has 21 updates. It never makes it past update 10.

 

Attempted Solutions (that failed):

Some things I've tried in my effort to fix the problem:

- switched from wi-fi to ethernet connection

- safe mode - rebuild database

- set firewall to Low

- switched DNS to Google IPs

- verified that uPnP is enabled on the PS3 and the router

- set up DMZ for PS3 IP

 

Still, problem not fixed. This is very frustrating, we've spent more time trying to get games to work than actually playing anything.

 

I'm hoping there may be other FiOS customers who have tackled this problem and can help me out with a solution! 

14 REPLIES 14
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,070
Registered: ‎09-24-2008

Re: Playstation 3 (PS3) error 80029564

Message 2 of 15
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I think I know what is going on.

 

I point you to

 

http://www.dslreports.com/faq/16233

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

tns2
Platinum Contributor III Platinum Contributor III
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Posts: 4,437
Registered: ‎12-16-2012

Re: Playstation 3 (PS3) error 80029564

Message 3 of 15
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@dslr595148 wrote:

I think I know what is going on.

 

I point you to

 

http://www.dslreports.com/faq/16233


I don't think the small NAT problem comes into play with downloads.  That is more a problem during on-line game play on various game machines. 

 

The error usaually means download error rates are too high.  Its a checksum error message.  The OP already tried most of what I have heard people do in the past.  I've never had it occur on my two ps3's. 

brianh71
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Posts: 4
Registered: ‎04-14-2013

Re: Playstation 3 (PS3) error 80029564

Message 4 of 15
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Thanks for the information. I don't have a solution yet. I thought about trying the premium tech support, but the links I've found to it are broken.

 

The link about the NAT table issue is interesting. It at least gives me the idea that I should check out the router log for errors that might give me a clue. 

 

I've thought about just calling Verizon and asking them to send someone out, but I'm more than a bit concerned about what kind of bill I might get from Verizon for that. Plus, I thought about trying the premium tech support, but the links I've found to it are broken.

somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Playstation 3 (PS3) error 80029564

Message 5 of 15
(5,022 Views)

@brianh71 wrote:

Thanks for the information. I don't have a solution yet. I thought about trying the premium tech support, but the links I've found to it are broken.

 

The link about the NAT table issue is interesting. It at least gives me the idea that I should check out the router log for errors that might give me a clue. 

 

I've thought about just calling Verizon and asking them to send someone out, but I'm more than a bit concerned about what kind of bill I might get from Verizon for that. Plus, I thought about trying the premium tech support, but the links I've found to it are broken.


I don't know how to resole your issue, since I have no PS3 myself, but the link, at least, I can help with: http://www22.verizon.com/home/expertcare/

 

Also, I can almost guarantee that a truckroll to fix a gaming system issue would be expensive, and potentially futile. It is unlikely that a field tech would be familiar enough with the PS3 to be of real help. (Though you might get lucky. It's just outside of their normal scope of support.)

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
martyp
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Posts: 2
Registered: ‎05-03-2013

Re: Playstation 3 (PS3) error 80029564

Message 6 of 15
(4,911 Views)

anyone figure out how to fix this problem yet?

brianh71
Contributor
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Posts: 4
Registered: ‎04-14-2013

Re: Playstation 3 (PS3) error 80029564

Message 7 of 15
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I've pretty much given up. I spent alot of time on this, on the phone with Sony support and digging through info about the router, and I've concluded that I'm just better off buying physical copies of the games rather than trying to download them. As long as the downloads are smaller than about 1GB, they usually work. Problems begin with larger files. In my opinion, this could all be easily fixed by Sony breaking the larger files into smaller ones, but I don't think they are really going to do anything about it.

WillxH
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Posts: 1
Registered: ‎05-18-2013

Re: Playstation 3 (PS3) error 80029564

Message 8 of 15
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I just moved into my new apartment a month ago and have been a FIOS customer for 4 years now.  Ever since my FIOS was installed, I've always got this error on my PS3.  I'm stuck as well.  I'm luckly that I have a neighbor that let's me borrow their internet once in a while to download my PSN content. They just have a modem and router setup that I have installed for them.  No port forwarding or DMZ Host was set and I'm able to download any content I want with my PS3.  As for my PC downloads, 80% of the time my files are corrupt. CRC checks fail. My FIOS modem/router is bridged to a Linksys AP but I know this isn't the issue was this problem existed before the Linksys was introduced.

 

I as well have the same model router/modem you have. Althought I don't remember what model I had before in my old apartment as I didnt care when everything was working great then. 

 

Firmware Version:20.19.8
Model Name:MI424WR-GEN2
Hardware Version:E

 

 

I've tried everything the internet had suggested except exchange hardware and I still get the same poor results. It's unfortunate that there isn't a solution for this.  Although, I'm open to suggestions.  

 

-Will

dirac
Contributor
Contributor
Posts: 1
Registered: ‎07-13-2013

Re: Playstation 3 (PS3) error 80029564

Message 9 of 15
(4,560 Views)

Same error here on a brand new PS3.  I have to believe that this is either an issue with the PSN or the PS3.  I also downloaded Borderlands 2 for the Xbox360 with no problem and Bioshock Infinite or Marvel Heroes for the PC.  All downloaded and installed and are playable.  

 

With the PS3, everything will download (at an incredibly slow speed) and then at 14% or so, I get the error.  The frustrating solution on most of the PS forums is to delete and download again.  What if I had a data cap?  Great solution.  This has faile for Deus Ex, Xcom, Battlefield 3 and one other game.

 

So I am about to boot the PS3.  Hopefully, someone will present a solution soon.

whargoul
Contributor
Contributor
Posts: 1
Registered: ‎07-21-2013

Re: Playstation 3 (PS3) error 80029564

Message 10 of 15
(4,492 Views)

I have had the same issues for over a month now.... 3 diffrent PS3s that USE to work with this network now no longer do.... so I will assume its a network issue on SOME end but haven't figured out anything yet

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