Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Previous server email

Reply
1KathleenM
Contributor
Contributor
Posts: 1
Registered: ‎02-28-2009

Previous server email

Message 1 of 3
(4,826 Views)

Did switching my internet to FIOS somehow disable my previous ip server email?  I can access my email from my previous server but I am not able to receive emails since the switch to FIOS today?  Coincidence?  Is it just a problem with my previous server email account or a block by verizon fios?

2 REPLIES 2
cjacobs001
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: Previous server email

Message 2 of 3
(4,808 Views)

You have not supplied enough information for a good answer:

Which ISP was your previous email from ?  (@verizon.net, @comcast.com, @optonline.net, etc.) who was it?

Are you accessing that email account via a web site or are you using an email program such as Outlook or Thunderbird or something else?

 

If you are accessing your previous email account via their web site, the answer is NO.  You should not be having any issues UNLESS YOU DISCONTINUED THAT ACCOUNT.

If you have been using an email program to do it, the answer is yes. HOWEVER, all is not lost.  IF YOU HAVE NOT DISCONTINUED THAT ACCOUNT You can set-up your email program to continue to receive your email FROM them, but you have to set up your email program to send it FROM your verizon account. ( you may be able to also set up your email to SEND via the other server, but since you are no longer connected to that other server [verizon now brings the internet signal to your house] it would be such a headache to stay up with that you probably would not want to)

 

write back!

cjacobs001
prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Previous server email

Message 3 of 3
(4,800 Views)

@1KathleenM wrote:

Did switching my internet to FIOS somehow disable my previous ip server email?  I can access my email from my previous server but I am not able to receive emails since the switch to FIOS today?  Coincidence?  Is it just a problem with my previous server email account or a block by verizon fios?


 

It has been mentioned lately that do to spam filtering issues, Verizon is blocking outbound mail to other providers mail servers, unless it comes from the verizon mail server. Webmail being an exception. TCP Port 25 for SMTP to be exact. Getting POP3 mail from other servers should not be a problem on TCP port 110. But outgoing mail will need to go through outgoing.verizon.net.

 

This is not only Verizon. I know where I work all mail must go through a secure mail server. Many networks have blocked outbound port 25 and other ports from making connections. This not only prevents spam but also makes the network more secure from hacking and viruses. All though I do not agree with the concept of blocking and feel you should be responsible for your own security. Many ISPs are tightening the belt.

 

http://voices.washingtonpost.com/securityfix/2009/02/verizon_to_implement_spam_bloc.html

Message Edited by prisaz on 03-01-2009 07:55 AM
Message Edited by prisaz on 03-01-2009 08:03 AM
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.