08-07-2019 10:12 AM
My monthly bill has been increased by Verizon by $10 a month even though I am in a 2-year contract. Has it happened with anyone else? What is the point of entering into a contract if Verizon can increase monthly charges just after 3 months of entering into a contract?
Verizon gives discounts that fall off after a time. 3 months? Seems kind of soon.
there was probably a discount of auto billing $5 and paperless billing $5 ($10 total) that you did not avail yourself of.
there could have been an increase of taxes or surcharges or both. Someone could have requested a service that increased your monthly rate.
i would call 1-800-VERIZON and ask for a billing department rep to answer your inquiry.