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Printer not showing up on the network

Printer not showing up on the network

Message 1 of 7

HP6940 printer connected directly (wired) into the router is not showing up for all of my computers on the network, I have both wireless and wired computers working fine on  my to share the printer?

Platinum Contributor II
Platinum Contributor II
Message 2 of 7

Often the networked printers require Windows File and Sharing to be enabled and allowed to work behind any installed Firewalls. Check to make sure your PCs are not firewalling Windows File and Printer sharing and are set to use a "Home Network/Trusted Network" Firewall setting.

Silver Contributor IV
Message 3 of 7

Can any PC print to this printer?


You should at least get one PC able to print.  You probably need to install the printer driver and software first.

Message 4 of 7

have downloaded and installed the printer driver from HP, but unable to print even from one pc!

Message 5 of 7

Yes, i have done so, but to no avail

Silver Contributor IV
Message 6 of 7

Can you verify that you have an ethernet connection between the printer and the Verizon Router.


Can you find out the IP address and see if you can ping it from a PC.


The ethernet port on the printer should light up green to indicate link


Press the HP Report page button 


See if the report shows the printer has an IP address


If all else fails I would reset the printer to factory defaults:


Hold report page button

while holding page button press cancel 3 times

release report page button


Then try to connect to printer again


Message 7 of 7

I have a similar issue in that the printer connects wirelessly but on the router it shows offline. 

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