×

Switch Account

Problem with Verizon's Technical Support

Problem with Verizon's Technical Support

Reply
Contributor chaering
Contributor
Posts: 2
Registered: ‎08-26-2013
Message 1 of 2
(550 Views)
I chatted with Verizon tech support today because my iOS devices won't connect with the 50/50 speed I pay for. Jose was so incompetent, he couldn't even read what I wrote. He made me write it 2 or three times. Then would not help me. Verizon, if you are reading this, your techs need better training.
1 REPLY 1
Highlighted
Bronze Contributor II
Bronze Contributor II
Posts: 279
Registered: ‎08-07-2010
Message 2 of 2
(502 Views)

@chaering wrote:
I chatted with Verizon tech support today because my iOS devices won't connect with the 50/50 speed I pay for. Jose was so incompetent, he couldn't even read what I wrote. He made me write it 2 or three times. Then would not help me. Verizon, if you are reading this, your techs need better training.

   This is a members-helping-members board. If you have a FiOS store near you, try stopping in

   as our Verizon FiOS (not wireless) store has been most helpful for such issues as yours.

   Good luck!

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.