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Problems Connecting WiFi to Smart TV

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Contributor
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Registered: ‎06-07-2014

Problems Connecting WiFi to Smart TV

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Hi All

 

We have a Sharp Smart TV which on initial installation was working brillantly with our WiFi.  Then we upgraded our Verizon router to the new MI424WRI and now our TV won't connect to the Wifi.  I know that there is no button to press, but when you go into the TV settings and manually search for a WiFi network our's comes up - I put in the WPA password and then it says it can't connect and refer to the Network manual.

 

We're tried rebooting the router.  Anyone got any ideas on how I can solve?  Right now I can't work out if its a TV issue or Network problem.

 

Thanks,

Georgina

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Bronze Contributor II
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Posts: 163
Registered: ‎09-30-2013

Re: Problems Connecting WiFi to Smart TV

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You should be using WPA2 for both security and maximum throughput.

 

Check that you network  security on the router and the TV are identical.   You may need to create a new network SSID so your TV forgets the old one.

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Bronze Contributor II
Bronze Contributor II
Posts: 163
Registered: ‎09-30-2013

Re: Problems Connecting WiFi to Smart TV

Message 2 of 5
(12,666 Views)

You should be using WPA2 for both security and maximum throughput.

 

Check that you network  security on the router and the TV are identical.   You may need to create a new network SSID so your TV forgets the old one.

View solution in original post

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Problems Connecting WiFi to Smart TV

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Are you using all capitals when entering the WPA2 password?

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Contributor
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Registered: ‎01-03-2015

Re: Problems Connecting WiFi to Smart TV

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We have two smart TVs.  the one upstairs is connected to a router.and connects to the internet fine and we can order movies from Amazon and watch with no problems.   The one downstairs is not connceted to a router. 

 

We just set up the downstairs TV to the internet and rented a movie to watch from Amazon.  Every few minutes the movie stopped to load.  We found a cable and connected our verizon "box" to the TV but it did not help.  Any suggestions?  If I had an old linksys router would that work?

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Re: Problems Connecting WiFi to Smart TV

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