If you can ellaborate on your issue I will be glad to assist you any way I can. Feel free to send a private message as well if you like.
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.Follow us on Twitter™!
Strange. Not sure why my description of the problem doesn't appear. I'll have to resubmit at lunch when I'm at my home computer.
So, my VPN was working prior to Fios and when I got the Westell, I just copied over the port settings. Here's what I have open now:
L2TP - UDP 500 -> 500
UDP 1701 -> 1701
UDP 4500 -> 4500
PPTP - TCP 1723 -> 1723
Thinking the problem might be with this, I turned off Port Triggering for L2TP.