12-20-2017 04:38 PM - edited 12-20-2017 04:45 PM
BTW, I am assuming that we are all talking about the same firmware here:
UI Version: v1.0.234
Firmware Version 01.04.00.12
Model Name: FiOS-G1100
Hardware Version: 1.03
12-20-2017 07:26 PM - edited 12-20-2017 07:31 PM
I work from home and deal with alot of data. I also rely on my connection for phone access/IM with staff. Often I do not realize I was kicked off from this 5g bug for an hour or two if I do not constantly check. It is a huge pain to need to goto my router to reset usually 3-4 times a day. This is just unacceptable. I've had fios for years with this same router and never ran into this until 2 weeks ago like everyone else. Seems like you should be able to roll back. Why am I pay extra for this crap and I even upgraded to 1gb service.
12-20-2017 07:58 PM
I do not have any issues since I switched from WPA2 to WPA2/WPA mixed mode. I recommend trying that until Verizon comes back with a fix.
12-21-2017 01:16 PM
Switching to WPA2/WPA for the 5 GHz band seems be a good work-around for now. I've been up now using your suggestion for over 24 hours without a glitch. Hoping it holds, Thanks!
12-21-2017 03:10 PM
Verizon told me yesterday that it was a recent firmware update that's causing the issue. They don't know when it will be fixed....
12-22-2017 06:02 AM
So good news, bad news:
Good news: My 5 GHz is now 5 days up. So going to WPA/WPA2 mixed mode may have done the trick.
Bad news: Overnight my 2.4 GHz kicked off everything. I know because my wemo plugs and Google Home were either undetected or asking for wifi connection. That's a new one, I think for all of us. I just rolled 2.4GHz back to mixed mode. Sigh...
TL;DR: 2.4 GHz connections may not be safe from disconnects either.
12-22-2017 08:06 AM
I had the same issues and tried all the suggested changes with no improvement. However, I then realized that the problem started to occur after I added 2 Google Home Mini's to the network (I have had 3 Google Home's already).
After I disconnected the Google Home Mini's, the 5G remained stable. As soon as I plugged them back in, the problem reappeared. Can anyone confirm this as well? I have not finalized that testing, but it would be great if someone could run a similar test.
12-22-2017 08:20 AM
Wow that is interesting! I think the timing matches for me too. Had Google Home no problem. Around the time of the boots, added two home minis (just one right now).
Even more interesting: That would explain why my 2.4 GHz went down last night as I had moved all of them to the 2.4GHz band!
12-22-2017 08:24 AM
I don't own a Google Home but I do own a Chromecast. Have you guys tried looking at the packets being sent?
In my effort to track down the issue I did notice a wireshark report that had the Chromecast sending obscene amounts of packets over the network. Though I doubt that is the reason for the disconnect. It was on my 2.4Ghz network and that has yet to crash.
I will say the last 3 days I've had to disconnect/reconnect my phones to the 2.4Ghz network. It never dropped out but certainly wasn't loading anything.
12-22-2017 08:33 AM
I will be adding google mini this week.
I have google home, apple tv, roku, chromecast and other WiFi devices and all seem to work fine since I switched from WPA2 to WPA2/WPA mixed mode. As I have the same SSID/password for both 2.4 and 5 GHz networks, I see most of the devices connected to 5GHz most of the time and some to 2.4GHz, which is normal I think.