×

Switch Account

Quantum Gateway Router Keeps Reverting Back to Two SSIDs

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-21-2014

Quantum Gateway Router Keeps Reverting Back to Two SSIDs

Message 1 of 1
(431 Views)

We have the FiOS Quantum Gateway Router. When Verizon pushed out the firmware update a while back, they separated the 2.4 and 5 Ghz into two separate SSIDs. For our household, it just makes more sense to keep one SSID so I went into the wireless settings and updated it back to one name. Everything works fine but every so often the "networkname-5GHz" pops back up and I have to go into settings and change it back. We also have the Verizon extender that works with Quantum router. I have to go into it's settings and fix that as well. Anyone else have this issue or how to fix? Thanks in advance.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.