Quantum Gateway router noise

SOLVED
Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎11-13-2018

Quantum Gateway router noise

Message 1 of 4
(711 Views)

My Quantum Gateway router is making a horrible high pitched noise.   Does anybody know why?

Please help if you can!

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Platinum Contributor I
Platinum Contributor I
Posts: 5,120
Registered: ‎10-18-2016

Re: Quantum Gateway router noise

Message 2 of 4
(682 Views)

Call 1-800-VERIZON and have them swap it out.

or unhook it and bring to a Fios Corporate store location. Google for one. Get another one. Get a printed receipt for the return of the defective one. Don’t take their word. Get a receipt.

View solution in original post

3 REPLIES 3
Highlighted
Platinum Contributor I
Platinum Contributor I
Posts: 5,120
Registered: ‎10-18-2016

Re: Quantum Gateway router noise

Message 2 of 4
(683 Views)

Call 1-800-VERIZON and have them swap it out.

or unhook it and bring to a Fios Corporate store location. Google for one. Get another one. Get a printed receipt for the return of the defective one. Don’t take their word. Get a receipt.

View solution in original post

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎09-22-2020

Re: Quantum Gateway router noise

Message 3 of 4
(148 Views)

I’ve been having the same issue for at least a month. Were you able to fix it? If so how? Or did Verizon give you a new router? I purchased mine from them a couple of years ago...

Highlighted
Moderator Moderator
Moderator
Posts: 1,945
Registered: ‎07-06-2016

Re: Quantum Gateway router noise

Message 4 of 4
(143 Views)

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.