Quantum Internet

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Contributor
Contributor
Posts: 2
Registered: ‎03-08-2013

Quantum Internet

Message 1 of 3
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I received a letter in the mail saying I can upgrade to Quantum internet 50/25 for just $5 a month. It doesn't say ANYTHING about having to redo your whole package. Even if I keep the same things I have and just add the internet it ends up costing me about $25 more a month. So I called and even they couldn't do anything without changing the whole package. That's false advertising. I can't upgrade for just $5 a month. You would think it would be east just to upgrade the internet and charge $5 a month. But apparently I'd lose my monthly discounts and have to get ANOTHER two year contract. Total bull. They made it seem like such a good deal. Just extremely frustrated. 

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Quantum Internet

Message 2 of 3
(483 Views)

the ad I got says 10 bucks. 

 

Do the upgrade directly from the site, you'll see that you do not have to rebundle anything.

 

http://www22.verizon.com/home/MLP/quantum.html?CMP=DMC-CVD_ZZ_ZZ_Z_DM_N_X639

 

 

Contributor
Contributor
Posts: 2
Registered: ‎03-08-2013

Re: Quantum Internet

Message 3 of 3
(461 Views)

heck i'd do it for 10 but even then on that link,  it says it can't be completed and i have to call. Just don't get it. 

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