Quantum router FIOS-G1100 no connection to internet
traderphil
Enthusiast - Level 1

Rebooted both the new G1100 Quantum router sever times plue rebooted computer. router blink white for sever minutes then turns RED  iNO nternet connection. Ideas? or is this a bad router. Connect the old router back no problems connects to the internet.

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Re: Quantum router FIOS-G1100 no connection to internet
SinCara
Specialist - Level 2

The DHCP lease on the old router hasn't been released. You need to release it so the new one can grab a new lease. Some people run into this issue.

You can hook the old router back up, go into the settings and do it (you can find directions here http://www.dslreports.com/faq/15898 or you can simply leave the router disconnected for 2 hours which should do it. After 2 hours, plug the new one back in and you should be good to go.

You can also call Verizon and have them release it for you.

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Re: Quantum router FIOS-G1100 no connection to internet
SinCara
Specialist - Level 2

The DHCP lease on the old router hasn't been released. You need to release it so the new one can grab a new lease. Some people run into this issue.

You can hook the old router back up, go into the settings and do it (you can find directions here http://www.dslreports.com/faq/15898 or you can simply leave the router disconnected for 2 hours which should do it. After 2 hours, plug the new one back in and you should be good to go.

You can also call Verizon and have them release it for you.

Re: Quantum router FIOS-G1100 no connection to internet
traderphil
Enthusiast - Level 1

Thanks makes sense I give it a try. Let you know soon.

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Re: Quantum router FIOS-G1100 no connection to internet
jdinen2
Newbie

I already returned the 1100 old router.

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