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Quantum upgrade effective time

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Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎09-06-2008

Quantum upgrade effective time

Message 1 of 3
(651 Views)

Hello!  I have a question regarding the Quantum upgrade 50/25 for 10$ a month that's been advertised.  Last night I ordered this off the television promotion.  I received an email verifying my purchase and then an email congratulating me that my speed upgrade has been completed.

 

Does this upgrade happen instantly like the email suggests?

 

Reason I am asking is that I originally had 20/5 and would get speeds when tested at 20-21 download and 5-8 upload.   I am actually now receiving 18-22 download....both wired and wirelessly....and uploads of 20....both wired and wirelessly (which seems like that went up a bit but not all the way).  We tested our laptops at the same time using the speed tests before the upgrade and then after the upgrade last night and again this morning.  Still the same.  I also tried installing and running the optimizer that Verizon has but this actually made my computer so much worse with only download speeds 15-18, so I did a system restore to get back to the original settings which brought the speeds back to the original of 20-21.

 

If this takes a while that's fine, but I have been unable to find if this gets upgrade instantly or if there is a waiting period.  I have an Actiontec M1424-WR Rev. F router and when not wired, our laptops are about 7 feet away in the same room.  

 

Any information you could provide would be helpful!  Thanks so much!!!

2 REPLIES 2
Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎09-06-2008

Re: Quantum upgrade effective time

Message 2 of 3
(575 Views)

I finally got the corrected speeds while wired.  It just took a little bit of time.  Upload speed is still below 20 though.  I'll have to check on that.

 

So while I get the full 50 download on wired, I only got 20 on laptop because it's wireless is only a b/g.  Would anyone know if I purchased a wireless N adapter to plug into the USB port, would this give me the higher speed?

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Quantum upgrade effective time

Message 3 of 3
(568 Views)

The low upload could be due to a couple of settings.

The Verizon Optimizer seems to fix all of those issues with the uploads. 

The USB port put's out an AC charge, but isn't active with software, so you can't plug anything in for use.

 

You can connect a 2nd Wireles N router, and get better performance.  There are a number of ways to do it, this is probably the most popular way.

 

 

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