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Contributor yuzawa
Contributor
Posts: 3
Registered: ‎04-01-2016
Message 1 of 6
(1,199 Views)

I disconnected my FIOS contract and dropped off the equipments by UPS. Then current my account balance is -147.06.

How and when can I recieve those amount on my checking account ?

 

 

 

Adjustments and Credits
Internet
Interest on deposit applied to bill.
-1.78
. 2/28
Deposit refund applied to bill.
-125.00
. 2/28
Subtotal
-$126.78
Adjustments to previous months' charges. Adjustments can be charges or credits.
 
Requested Change in Service
Cancelled Services
Fios Internet 50/50 removed 2/28
-16.00
(Rent): Fios Quantum Gateway Router removed 2/28
-4.00
Subtotal
-$20.00
2/28 - 3/9
Partial month charge or refund for services added or removed prior to the bill date.
 

 

 

5 REPLIES 5
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 2 of 6
(1,177 Views)

You will need to call Verizon directly at 1-800-verizon

Highlighted
Bronze Contributor II
Bronze Contributor II
Posts: 214
Registered: ‎08-02-2013
Message 3 of 6
(1,091 Views)

@yuzawa wrote:

I disconnected my FIOS contract and dropped off the equipments by UPS. Then current my account balance is -147.06.

How and when can I recieve those amount on my checking account ?

 

 

 

Adjustments and Credits
Internet
Interest on deposit applied to bill.
-1.78
. 2/28
Deposit refund applied to bill.
-125.00
. 2/28
Subtotal
-$126.78
Adjustments to previous months' charges. Adjustments can be charges or credits.
 
Requested Change in Service
Cancelled Services
Fios Internet 50/50 removed 2/28
-16.00
(Rent): Fios Quantum Gateway Router removed 2/28
-4.00
Subtotal
-$20.00
2/28 - 3/9
Partial month charge or refund for services added or removed prior to the bill date.
 

 

 


Verizon's billing system is older than my Grandma.  Expect to wait 4-6 weeks.

Contributor yuzawa
Contributor
Posts: 3
Registered: ‎04-01-2016
Message 4 of 6
(1,033 Views)

Thanks,

I called to them on the end of last month.

They said that will be refunded within a month.

Contributor yuzawa
Contributor
Posts: 3
Registered: ‎04-01-2016
Message 5 of 6
(1,032 Views)

> Verizon's billing system is older than my Grandma.  Expect to wait 4-6 weeks.

 

Thanks,

They removed my verizon account very quickly as soon as I called to them.

I guess only their payment system has not been renewaled.

Contributor ss7377
Contributor
Posts: 1
Registered: ‎05-15-2016
Message 6 of 6
(861 Views)

Unfortunatelly VERIZON have not refunded after six weeks since I called to them.

However they did not forget to make my account balance 0 even if they did not pay me.

 

It is unbelievable that a company like VERIZON performs a derty act.

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