Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

REPALCE BATTERY BACK UP

Reply
Anthony1
Contributor
Contributor
Posts: 1
Registered: ‎04-29-2018

REPALCE BATTERY BACK UP

Message 1 of 4
(892 Views)

Is there a trick to remove the red positive terminal from the old battery?   I cannot get it to come off and the video is no help.

3 REPLIES 3
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: REPALCE BATTERY BACK UP

Message 2 of 4
(872 Views)

@Anthony1wrote:

Is there a trick to remove the red positive terminal from the old battery?   I cannot get it to come off and the video is no help.


https://www.verizon.com/support/consumer/battery-backup/locating-your-battery

above may be better. Click on the unit you have.

 

the below is another link.

https://www.verizon.com/support/consumer/battery-backup/backup-unit

 

It can be removed with needle nose  pliers with care...

 

havequestions
Contributor
Contributor
Posts: 7
Registered: ‎04-29-2018

Re: REPLACE BATTERY BACK UP

Message 3 of 4
(857 Views)

They are on there pretty tight, but you shouldn't need any special tools to do it. I've heard about people using needlenose pliers, but you'll want to be super careful doing this as the battery is still carrying some charge!

jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: REPLACE BATTERY BACK UP

Message 4 of 4
(821 Views)

Yep that is what I already posted. Are you going to agree with me on all my replies?

thank you if you are. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title