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RICH INTERFACE

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RiOtGrrL
Contributor
Contributor
Posts: 4
Registered: ‎04-02-2009

RICH INTERFACE

Message 1 of 5
(9,169 Views)

Does anyone know why the "rich interface" fo viewing e-mail doesn't work on mac? It works on my PC, but it doesn't recognize it on my MAC, even when I go to Safari>>Preferences>>Develop>>and selesct IE 7.0.

 

Thanks! 

4 REPLIES 4
kevinb
Bronze Contributor II
Bronze Contributor II
Posts: 90
Registered: ‎05-21-2009

Re: RICH INTERFACE

Message 2 of 5
(9,141 Views)

There's 2 known issues concerning MacOSX and vz webmail that I am aware of:

 

1. The Safari web browser on Apple computers is unable to access the Rich Text Formatting option when composing, replying to or forwarding messages. (Other browsers, such as Firefox, do work)

 

2. If you're using Safari on MacOSX 10.3.9 or earlier, the content of e-mails is not displayed. Upon hitting reply, the message is populated as a reply quote in the new e-mail.

 

What specifically is happening with yours? (Screenshots would be clutch)
Are your security settings prohibiting external scripts to be ran on websites?

Edits: I have horrible grammar.
Message Edited by kevinb on 05-22-2009 03:55 PM
Bob_Robertson
Silver Contributor III
Silver Contributor III
Posts: 497
Registered: ‎05-21-2009

Re: RICH INTERFACE

Message 3 of 5
(9,124 Views)

All I can say on that, is the fact that everythign Verizon is geared towards windows.... Mac applications and even Mac friendly webpages have never been a Verizon strong suit or priority...... MY only suggestion is firefox for Mac.... See if that helps

 

Otherwise, use MacMail or another email client for email instead of the web-based email interface, and set it to leave a copy on the server, that way if need be you can still check/reply to email from the web based interface in a pinch.

---------------------------------------------------------------------------------------------------------------

Bob Robertson - Lighter Klepto - I steal lighters, not bandwith
RiOtGrrL
Contributor
Contributor
Posts: 4
Registered: ‎04-02-2009

Re: RICH INTERFACE

Message 4 of 5
(9,118 Views)
Well, Safari doesn't recognize the rich interface, as u mentioned. My OSX Version is 10.5.6... I can access my mail, but it just looks like the 2003 interface... so old...
RiOtGrrL
Contributor
Contributor
Posts: 4
Registered: ‎04-02-2009

Re: RICH INTERFACE

Message 5 of 5
(9,118 Views)
Thanks to you both! I'm going to try and use the MacMail! 
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