Random Disconnect
Flasjose
Newbie

Hello,

I've had verizon optic service for about 2 months now and everything has been great.

But starting yesterday I got disconnected twice and today once so far and it seems to return to normal after about a minute or two. I noticed that the router button blinks before reconnecting. Does anyone have a solution for this? Is it a faulty device? Maybe an outage issue or something that has to be checked out on my end by a technician? 

All help is welcome.
Thanks.

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Re: Random Disconnect
dslr595148
Community Leader
Community Leader

#1 For us helpers out here, it would help to know at least the brand and model of your router.

#2 As well as, if you have FIOS TV too or not.

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