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Random Disconnect

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Contributor
Contributor
Posts: 4
Registered: ‎04-30-2020

Random Disconnect

Message 1 of 2
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Hello,

I've had verizon optic service for about 2 months now and everything has been great.

But starting yesterday I got disconnected twice and today once so far and it seems to return to normal after about a minute or two. I noticed that the router button blinks before reconnecting. Does anyone have a solution for this? Is it a faulty device? Maybe an outage issue or something that has to be checked out on my end by a technician? 

All help is welcome.
Thanks.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,867
Registered: ‎09-24-2008

Re: Random Disconnect

Message 2 of 2
(67 Views)

#1 For us helpers out here, it would help to know at least the brand and model of your router.

 

#2 As well as, if you have FIOS TV too or not.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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