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Random latency on random days

Random latency on random days

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Contributor Uqe
Contributor
Posts: 1
Registered: ‎01-18-2015
Message 1 of 8
(927 Views)

I've been experiencing random latency to one server, and I've tried contacting the company that owns the servers and they've said it's an isp issue:

 

This latency only happens to this one server and on random days.

Currently, it seems to have lowered down to 50ms, but it's usually at 100-120ms

 

Here's a traceroute and ping:

 

Tracing route to 173.195.39.254 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 6 ms 6 ms 7 ms L100.NWRKNJ-VFTTP-101.verizon-gni.net [98.109.156.1]
3 11 ms 8 ms 8 ms G1-2-2-5.NWRKNJ-LCR-21.verizon-gni.net [100.41.198.136]
4 17 ms 7 ms 7 ms P0-4-0-0.NWRKNJ-LCR-21.verizon-gni.net [130.81.22.62]
5 * * * Request timed out.
6 8 ms 10 ms 9 ms 3.ae1.XT1.NYC4.ALTER.NET [140.222.228.121]
7 16 ms 11 ms 12 ms TenGigE0-6-0-7.GW8.NYC4.ALTER.NET [152.63.21.69]
8 51 ms 51 ms 52 ms tinet-gw.customer.alter.net [152.179.72.122]
9 53 ms 53 ms 55 ms xe-2-1-1.nyc39.ip4.gtt.net [141.136.105.46]
10 50 ms 46 ms 47 ms pni-as3257-nyc1.staminus.net [69.197.1.72]
11 * * * Request timed out.
12 74 ms 74 ms 71 ms . [72.8.181.98]
13 70 ms 75 ms 72 ms ten1-1-bor1-was.gamersfirst.com [173.195.38.70]
14 66 ms 61 ms 61 ms 173.195.38.4
15 72 ms 94 ms 120 ms 173.195.39.254

Trace complete.

C:\Windows\System32>ping 173.195.39.254

Pinging 173.195.39.254 with 32 bytes of data&colon;
Reply from 173.195.39.254: bytes=32 time=57ms TTL=250
Reply from 173.195.39.254: bytes=32 time=54ms TTL=250
Reply from 173.195.39.254: bytes=32 time=55ms TTL=250
Reply from 173.195.39.254: bytes=32 time=55ms TTL=250

Ping statistics for 173.195.39.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 57ms, Average = 55ms

 

I've checked my resource monitor, and only things like my chrome and common processes are taking up a miniscule portion of my network, but that's w/e. No one is downloading anything on my network, and apparently, other people with verizon fios have trouble with this server as well.

7 REPLIES 7
Bronze Contributor II
Bronze Contributor II
Posts: 108
Registered: ‎01-06-2015
Message 2 of 8
(919 Views)

@Uqe wrote:

I've been experiencing random latency to one server, and I've tried contacting the company that owns the servers and they've said it's an isp issue:

 

This latency only happens to this one server and on random days.

Currently, it seems to have lowered down to 50ms, but it's usually at 100-120ms

 

Here's a traceroute and ping:

 

Tracing route to 173.195.39.254 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 6 ms 6 ms 7 ms L100.NWRKNJ-VFTTP-101.verizon-gni.net [98.109.156.1]
3 11 ms 8 ms 8 ms G1-2-2-5.NWRKNJ-LCR-21.verizon-gni.net [100.41.198.136]
4 17 ms 7 ms 7 ms P0-4-0-0.NWRKNJ-LCR-21.verizon-gni.net [130.81.22.62]
5 * * * Request timed out.
6 8 ms 10 ms 9 ms 3.ae1.XT1.NYC4.ALTER.NET [140.222.228.121]
7 16 ms 11 ms 12 ms TenGigE0-6-0-7.GW8.NYC4.ALTER.NET [152.63.21.69]
8 51 ms 51 ms 52 ms tinet-gw.customer.alter.net [152.179.72.122]
9 53 ms 53 ms 55 ms xe-2-1-1.nyc39.ip4.gtt.net [141.136.105.46]
10 50 ms 46 ms 47 ms pni-as3257-nyc1.staminus.net [69.197.1.72]
11 * * * Request timed out.
12 74 ms 74 ms 71 ms . [72.8.181.98]
13 70 ms 75 ms 72 ms ten1-1-bor1-was.gamersfirst.com [173.195.38.70]
14 66 ms 61 ms 61 ms 173.195.38.4
15 72 ms 94 ms 120 ms 173.195.39.254

Trace complete.

C:\Windows\System32>ping 173.195.39.254

Pinging 173.195.39.254 with 32 bytes of data&colon;
Reply from 173.195.39.254: bytes=32 time=57ms TTL=250
Reply from 173.195.39.254: bytes=32 time=54ms TTL=250
Reply from 173.195.39.254: bytes=32 time=55ms TTL=250
Reply from 173.195.39.254: bytes=32 time=55ms TTL=250

Ping statistics for 173.195.39.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 57ms, Average = 55ms

 

I've checked my resource monitor, and only things like my chrome and common processes are taking up a miniscule portion of my network, but that's w/e. No one is downloading anything on my network, and apparently, other people with verizon fios have trouble with this server as well.


Here is mine..................

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>TRACERT 173.195.39.254

Tracing route to 173.195.39.254 over a maximum of 30 hops

  1     1 ms    <1 ms    <1 ms  FIOS_Quantum_Gateway.fios-router.home [192.168.1
.1]
  2     6 ms     6 ms     5 ms  lo0-100.NYCMNY-VFTTP-316.verizon-gni.net [108.6.
112.1]
  3    11 ms     8 ms     7 ms  G1-1-4-6.NYCMNY-LCR-21.verizon-gni.net [130.81.2
12.192]
  4     6 ms     6 ms     5 ms  ae5-0.NY325-BB-RTR1.verizon-gni.net [130.81.163.
208]
  5    13 ms     8 ms     6 ms  0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
  6    11 ms    12 ms     9 ms  TenGigE0-6-0-9.GW8.NYC4.ALTER.NET [152.63.18.202
]
  7    63 ms    56 ms    63 ms  tinet-gw.customer.alter.net [152.179.72.122]
  8    62 ms    59 ms    66 ms  xe-2-0-1.nyc39.ip4.gtt.net [141.136.110.150]
  9    45 ms    49 ms    44 ms  pni-as3257-nyc1.staminus.net [69.197.1.72]
 10     *        *        *     Request timed out.
 11    58 ms    59 ms    58 ms  . [72.8.181.98]
 12    56 ms    55 ms    63 ms  ten1-1-bor1-was.gamersfirst.com [173.195.38.70]

 13    64 ms    64 ms    65 ms  173.195.38.4
 14    53 ms    54 ms    56 ms  173.195.39.254

Trace complete.

C:\Windows\system32>

1.Router: Quantum G1100 (Primary)2.Router :Nighthawk AC1900
3.Speed:75/75 Mbps
4.FIOS TV Ultimate HD
5.FiOS Digital Voice Unlimited
Bronze Contributor II
Bronze Contributor II
Posts: 108
Registered: ‎01-06-2015
Message 3 of 8
(914 Views)

@Uqe wrote:

I've been experiencing random latency to one server, and I've tried contacting the company that owns the servers and they've said it's an isp issue:

 

This latency only happens to this one server and on random days.

Currently, it seems to have lowered down to 50ms, but it's usually at 100-120ms

 

Here's a traceroute and ping:

 

Tracing route to 173.195.39.254 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 6 ms 6 ms 7 ms L100.NWRKNJ-VFTTP-101.verizon-gni.net [98.109.156.1]
3 11 ms 8 ms 8 ms G1-2-2-5.NWRKNJ-LCR-21.verizon-gni.net [100.41.198.136]
4 17 ms 7 ms 7 ms P0-4-0-0.NWRKNJ-LCR-21.verizon-gni.net [130.81.22.62]
5 * * * Request timed out.
6 8 ms 10 ms 9 ms 3.ae1.XT1.NYC4.ALTER.NET [140.222.228.121]
7 16 ms 11 ms 12 ms TenGigE0-6-0-7.GW8.NYC4.ALTER.NET [152.63.21.69]
8 51 ms 51 ms 52 ms tinet-gw.customer.alter.net [152.179.72.122]
9 53 ms 53 ms 55 ms xe-2-1-1.nyc39.ip4.gtt.net [141.136.105.46]
10 50 ms 46 ms 47 ms pni-as3257-nyc1.staminus.net [69.197.1.72]
11 * * * Request timed out.
12 74 ms 74 ms 71 ms . [72.8.181.98]
13 70 ms 75 ms 72 ms ten1-1-bor1-was.gamersfirst.com [173.195.38.70]
14 66 ms 61 ms 61 ms 173.195.38.4
15 72 ms 94 ms 120 ms 173.195.39.254

Trace complete.

C:\Windows\System32>ping 173.195.39.254

Pinging 173.195.39.254 with 32 bytes of data&colon;
Reply from 173.195.39.254: bytes=32 time=57ms TTL=250
Reply from 173.195.39.254: bytes=32 time=54ms TTL=250
Reply from 173.195.39.254: bytes=32 time=55ms TTL=250
Reply from 173.195.39.254: bytes=32 time=55ms TTL=250

Ping statistics for 173.195.39.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 57ms, Average = 55ms

 

I've checked my resource monitor, and only things like my chrome and common processes are taking up a miniscule portion of my network, but that's w/e. No one is downloading anything on my network, and apparently, other people with verizon fios have trouble with this server as well.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\>ping 173.195.39.254

Pinging 173.195.39.254 with 32 bytes of data&colon;
Reply from 173.195.39.254: bytes=32 time=76ms TTL=247
Reply from 173.195.39.254: bytes=32 time=75ms TTL=247
Reply from 173.195.39.254: bytes=32 time=80ms TTL=247
Reply from 173.195.39.254: bytes=32 time=70ms TTL=247

Ping statistics for 173.195.39.254:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 70ms, Maximum = 80ms, Average = 75ms

C:\Users\>

1.Router: Quantum G1100 (Primary)2.Router :Nighthawk AC1900
3.Speed:75/75 Mbps
4.FIOS TV Ultimate HD
5.FiOS Digital Voice Unlimited
Contributor Uqe1
Contributor
Posts: 2
Registered: ‎01-18-2015
Message 4 of 8
(906 Views)

hey it's me, had to make another community account, but what could possibly be the issue for this? If it's not the service, then how could it possibly be my router or even my side, because I ONLY get issues to THIS server. Very confusing.

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Message 5 of 8
(821 Views)

if you're only.having a problem to the one server, then that sounds like a problem with the server. 

Copper Contributor deebeedee
Copper Contributor
Posts: 15
Registered: ‎12-29-2014
Message 6 of 8
(819 Views)

I did a whois look up on some IPs that were in this email chain.

 

You are possibly in VA and the target IP is probably in CA.

So I agree: about 50 ms is what one should expect.

 

Ping response can vary based on the bandwidth available at the target location.

So if that target network is overloaded, it will affect latency.

 

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Message 7 of 8
(816 Views)

also to note:  all lattency that is perceived and shown in the traceroute, begin at TINET peering point.  The word customer implies that they are buying bandwidth and paying to connect, and so they will have constraints based on their plan they choose, but going from east to west coast, 50ms isn't too shabby.

Contributor Uqe1
Contributor
Posts: 2
Registered: ‎01-18-2015
Message 8 of 8
(793 Views)

This still doesn't make any sense. I am trying to connect to a server that is supposed to be located in NYC for Eastern users, and many people have no problem at all. However, (i dont know how this works at all) but there's like a "pre-requisite" server that it must go through first in CA, in order to reach the one in NYC. I am located in NJ, and I used to get normal latency to this server until now, where it's been spiking up randomly to around 100ms. 

 

I've recently tried out speedify which apparently "redirected my traffic" (whatever that means, I'm not a network wiz) and also combined my lan and my wifi for a better speed/network. This fixed my latency and went all the way down from 80ms to 20ms like it used to be. I think my issue is bad routing, due to the inconsistencies with the latencies. 

 

However, my trial expired for speedify, and I don't want to pay for some secondary fee for some 3rd party software to keep my network all and well. Is there any alternative to speedify that can "redirect my traffic" and give me such astonishing results?

 

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