Switch Account

Re: Bad Switch

Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012
Message 1 of 2

@mrfnb1 wrote:

I am using wired connections for my computers with FIOS ... I called Verizon support. After doing some procedures from their end, they told me they would need to send a technician to check out the matter ... I discovered that my switch was not working properly ... I got smacked with a $91 charge for a technician to come and check out the system. ...

I'm a little puzzled in that you posted under the DSL/HSI category but you say you have FiOS.  In any case there is no way that VZ can check your switch from their end.  You paid to have a tech show up at your location and discover that you used faulty equipment not supplied by Verizon.  Is there any reason you didn't do this yourself before asking them to send the tech, or did I miss something?

Bronze Contributor II
Bronze Contributor II
Posts: 384
Registered: ‎10-15-2012
How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.