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Really slow.

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Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎10-17-2010

Really slow.

Message 1 of 4
(1,281 Views)

So for a little while now I've been getting periodically disconnected. Lately I've been having severe lag issues in WoW and now today..it got really bad. I went to the checker for the internet speed, and it shows me getting 4mbs/4mbs. What in the world? I'd certainly love to be able to fix that, and put it back to the 25mbs/15mbs I'm supposed to have!

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,512
Registered: ‎12-15-2010

Re: Really slow.

Message 2 of 4
(1,199 Views)

Are you on a wired or wireless connection? Have you tried giving both your router, as well as the ONT a reboot?

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Nickel Contributor
Nickel Contributor
Posts: 42
Registered: ‎03-21-2011

Re: Really slow.

Message 3 of 4
(1,124 Views)

Hi,

 

              I understand how bad you feel because your internet speed service lost the boost, as far as I know

Verizon has a network group, the network group can take actions in order to put back the original speed in your

circuit. I have a friend who had slow speed in his internet service and he contacted fios tech support via chat.

He went into the different steps in order to fix the problem, nothing worked, he told me the person under tech

support contacted the mentioned group and they make some changes or arrangements. My friend got back

the original speed.

 

You can try it too.

Good Luck!

Let me know what happened

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Contributor
Contributor
Posts: 4
Registered: ‎03-28-2011

Re: Really slow.

Message 4 of 4
(756 Views)

Hi just check your speed from here  http://www.scanmyspeed.com/  and if its slow still then contact your provider..

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