Reboo ONT

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎02-22-2009

Reboo ONT

Message 1 of 3
(385 Views)

Every so often I lose connection to FIOS service and whenever I call tech support they always have to reset the ONT...Is this normal?  I just called today and they did it again.  The tech said that if it happens again they would need to send a tech out.  I call at least every other month to have this done.....

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Gold Contributor III
Gold Contributor III
Posts: 1,122
Registered: ‎12-04-2009

Re: Reboo ONT

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(357 Views)

@sparker781 wrote:

I call tech support they always have to reset the ONT...Is this normal? 


 

No, it's not normal.

 

 

 

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎02-22-2009

Re: Reboo ONT

Message 3 of 3
(336 Views)

So IYO should I wait for this issue to happen again or call tech support and have them send a tech out to look at our ONT?

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