03-22-2013 09:09 AM
I recently (not sure on exact time/date) started experiencing high pings / latency issues to certain sites, and when I do various traceroutes, the issue seems to lie with the 22.214.171.124 - teliasonera-gw.customer.alter.net link.
Here is a example of a tracert:
I am in North Texas.
Let me know what else I can give you to help determine the root cause of the issue, or at least confirm there is nothing I can do from my side.
I already did all of the obvious stuff, reset router, PC, etc.. I am also still able to get my max throughput 75/35 is tests with SpeakEasy.net for example.
03-22-2013 02:00 PM
I am on DSL and this is my route
user-name@pc-name:~$ traceroute zeroservers.com
traceroute to zeroservers.com (126.96.36.199), 30 hops max, 60 byte packets
1 192.168.0.1 (192.168.0.1) 0.366 ms 0.678 ms 0.782 ms
2 L210.PHIL-DSL-RTR*.verizon-gni.net (71.242.247.*) 27.243 ms 27.536 ms 28.528 ms
3 so-0-3-0-0.PHIL-CORE-RTR1.verizon-gni.net (188.8.131.52) 29.803 ms 30.953 ms 31.887 ms
4 so-7-2-0-0.PHIL-BB-RTR1.verizon-gni.net (184.108.40.206) 32.889 ms 33.832 ms 35.407 ms
5 xe-10-0-8-0.NY5030-BB-RTR1.verizon-gni.net (220.127.116.11) 63.002 ms 63.315 ms 63.808 ms
6 0.so-6-0-3.XT1.NYC4.ALTER.NET (18.104.22.168) 44.890 ms 32.110 ms 31.767 ms
7 TenGigE0-6-2-0.GW8.NYC4.ALTER.NET (22.214.171.124) 33.922 ms TenGigE0-4-4-0.GW8.NYC4.ALTER.NET (126.96.36.199) 49.153 ms TenGigE0-6-1-0.GW8.NYC4.ALTER.NET (188.8.131.52) 34.360 ms
8 tinet-gw.customer.alter.net (184.108.40.206) 33.315 ms 34.472 ms 35.180 ms
9 xe-8-0-0.nyc20.ip4.tinet.net (220.127.116.11) 38.789 ms xe-4-1-0.nyc20.ip4.tinet.net (18.104.22.168) 39.629 ms 40.539 ms
10 4rweb-gw.ip4.tinet.net (22.214.171.124) 40.065 ms 34.783 ms 34.917 ms
11 drive7080.zeroservers.com (126.96.36.199) 33.138 ms 37.129 ms 37.411 ms
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03-28-2013 02:35 PM
Thanks for sharing, but I am unsure how this could help my situation. I am not trying to be rude, just not clear.
I am in a different location (North Texas), with a different connection type (FiOS), and am not sure what to do with the information you sent me.
Do you have any specific suggestions on what I could try to get another route, or help get an official reply from Verizon on why there is such high latency with the alter.net link?