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Recurrent Service Interruption

Recurrent Service Interruption

Contributor ghentite
Posts: 1
Registered: ‎01-31-2019
Message 1 of 2

Today was the 5th or 6th time I have experienced an outgage since becoming a FiOS customer. The router loosing connection to the Internet seems to occur about once a month. I haven't documented the dates it has occurred to determine a pattern, but so far it always happens between midnight and 8am.

It takes unplugging it and plugging it back in multiple times for it to resume working. It's an easy fix and only takes about 30 minutes. Thankfully it hasn't happened while I am on my university's BlackBoard site doing homework or taking a quiz.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,474
Registered: ‎11-04-2008
Message 2 of 2

What indications are you seeing?

How is router connected to ONT for Internet?

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