Re: Red fail light on ONT box
Hightower4
Enthusiast - Level 2

Yes it was resolved by a tech coming out and telling me the line from the pole to my house was bad. We didn’t have any weather issues or anything. So who knows how it happened. But he installed a new line from the pole to the house and haven’t had any issues since 

Re: Red fail light on ONT box
yannnnnnnn
Newbie

I have same problem now,Did they charge you $99 to fix it?

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Re: Red fail light on ONT box
Hightower4
Enthusiast - Level 2

No I was not charged for it 

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Re: Red fail light on ONT box
KH-OrnEsh1
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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