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Hmmm, TimSykes posted earlier that Verizon would replace it, no charge. True or not?
@Justin wrote:77Blackhawk,
Before you buy a battery from Verizon for $46 plus shipping, you might want to check at some local stores,
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zooky wrote:
Hmmm, TimSykes posted earlier that Verizon would replace it, no charge. True or not?
Notice that the date of that post is a few months old. My understanding from Techman28 is that Verizon has gone back and forth over the last 2 years on how long the battery is warranted - months, a year, unlimited, etc. From the last post I saw from him Verizon has gone back to 1 year.
I will see if I can definitively find out what the current status is.
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248
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Well, at least that is cheaper than getting it from Verizon, right?
I hope you took the old battery with you to make sure the one you bought had the same connectors and dimensions so it will fit in the Verizon box.
I have asked Techman28 to give us an update on Verizon's current policy regarding the warranty on the battery. I haven't heard anything so far, he may not be working today or something, but I hope he will post here so we will all know.
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Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248
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@77Blackhawk wrote:
thanks
I concur with the"thanks". Right now this whole thing looks like a black hole, with Radio Shak being at the other end, hehe.
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Aside from whether (or not) Verizon will replace the battery --after whatever period of time or at what cost-- you should definitely contact Verizon about getting the unit moved from your attic. Batteries do not do well in extreme temperatures --especially sealed lead/acid valve regulated batteries (the type used by Verizon for this application.
At the very least, high temperatures experienced in an attic will shorten the battery life; at the worst, high temperatures could cause the battery to fail catastrophically.
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@kvelling wrote:Aside from whether (or not) Verizon will replace the battery --after whatever period of time or at what cost-- you should definitely contact Verizon about getting the unit moved from your attic. Batteries do not do well in extreme temperatures --especially sealed lead/acid valve regulated batteries (the type used by Verizon for this application.
At the very least, high temperatures experienced in an attic will shorten the battery life; at the worst, high temperatures could cause the battery to fail catastrophically.
Hmmm, will do. The installer put it in the attic, on the west-facing wall. I have a brick house so that will REALLY hold high heat!!!!!
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