Replacement Backup Battery

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎11-30-2012

Replacement Backup Battery

Message 1 of 19
(3,881 Views)

Once again, Verizon punishes long term customers.  The backup battery for my FiOS services died and I just found out that Verizon only covers its own equipment for 1 year.  Thank you Verizon for forcing your loyal customers to spend money to fix your equipment.

18 REPLIES 18
Highlighted
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Replacement Backup Battery

Message 2 of 19
(3,866 Views)

This subject matter was recently beaten to death.

 

Simply put, it is an unrealistic expectation that Verizon will replace the battery forever.

 

Reference:

Battery backup

The Lithium Software sux !!
Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Replacement Backup Battery

Message 3 of 19
(3,863 Views)
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎12-14-2012

Re: Replacement Backup Battery

Message 4 of 19
(3,700 Views)

Unrealistic?  Really?  This battery provides the ability to contact emergency services in the event of a black out.  My battery is just over a year old.  It is dead.  Seems to me like Verizon wants me to go back to Comcast.  I am starting the research now. 

Highlighted
Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012

Re: Replacement Backup Battery - Ha, You Think You've Got Problems?

Message 5 of 19
(3,694 Views)

@badbattery wrote:

Unrealistic?  Really?  This battery provides the ability to contact emergency services in the event of a black out.  My battery is just over a year old.  It is dead.  Seems to me like Verizon wants me to go back to Comcast.  I am starting the research now. 


I had a similar problem with my late model car last year.  This could escalate into a serious issue because we use that car to take my wife's mother (she's 92) to the hospital each time she has a problem.

 

Strangely enough, Honda simply refused to ship me a new free battery (including installation, of course).  Toyota, here I come. 

Highlighted
Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009

Re: Replacement Backup Battery - Ha, You Think You've Got Problems?

Message 6 of 19
(3,674 Views)

I never heard of any thing so ridiculous!  Verizon should not replace your battery.  You, my friend, are looking for something which no other company in the world would provide.Smiley LOL

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎02-18-2013

Re: Replacement Backup Battery

Message 7 of 19
(3,139 Views)

I am a senior living in a senior housing unit. I was forced to subscribe to Verizon. The building management has committed all to a ten year plan.  It is unreal than now I have to pay for backup battery.  for 40. Dollars, where the hell am I going to get that kind of money for a battery.  I really am unhappy with Verizon.  The speed of internet so slow. Truly disapointed with Verizon

Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Replacement Backup Battery

Message 8 of 19
(3,131 Views)

@badbattery wrote:

Unrealistic?  Really?  This battery provides the ability to contact emergency services in the event of a black out.  My battery is just over a year old.  It is dead.  Seems to me like Verizon wants me to go back to Comcast.  I am starting the research now. 


over a 10-16 dollar battery?

 

wth?

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎03-08-2013

Re: Replacement Backup Battery

Message 9 of 19
(2,888 Views)

A customer thinks it's unread=sonable for verizon to warranat their battery? Probably works there. It says the battery may damage their equipment, I hope so, I don't pay $160 A MONTH TO WORK ON THEIR EQUIPMENT OR BUY BATTERIES TO MAKE SURE IT FUNCTIONS PROPERLY.  Once my commitment is up it's bye bye Verizon. Same services can be purchased from Comcast. Don't believe the fios bull, doesn't work any better or faster. I will not buy a battery to operate your equipment, nor will I install it myself.  The only thing I will do is cut the service wire when my term is up. Then you can make an appointment with me to remove your equipment and dispose of your dead battery, not mine.

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎03-08-2013

Re: Replacement Backup Battery

Message 10 of 19
(2,881 Views)

Oh it was readable, they just chose to delete it.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.