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Resetting my Router

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chartle
Nickel Contributor
Nickel Contributor
Posts: 34
Registered: ‎02-03-2009

Resetting my Router

Message 1 of 9
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I'm just making sure that if I hit the reset button on my router I don't have to put any settings into my router after its back up like a username or password (like DSL).

 

The tech who setup my router didn't give me the password and I have tried all the "defaults" that I have found on this board.

 

thanks cliff

8 REPLIES 8
Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Resetting my Router

Message 2 of 9
(16,841 Views)

Cliff,

 

Since you do not identify what brand of router you have, it is difficult to give you a definite answer. But if you have the ActionTec router, resetting the router will result in the login name and password being set back to "admin" and "password" (both lower case). You will be required to change the login info the first time you log in after the reset.

 

Note: Again, for the ActionTec router, most installers change the login password to "password1" during install, at least they do from what I have read. yours may have chosen something else, and should have told you what it was.

 

I don't know whether the above information applies to the other router Verizon uses, the name of which escapes me at the moment.

 

Hope this helps.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX 76248

CharlesH
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008

Re: Resetting my Router

Message 3 of 9
(16,829 Views)
westel? d-link? those are the same in most cases. =P
chartle
Nickel Contributor
Nickel Contributor
Posts: 34
Registered: ‎02-03-2009

Re: Resetting my Router

Message 4 of 9
(16,807 Views)
Yes it is the actiontec and I did try the password1.
Provider7
Silver Contributor III
Silver Contributor III
Posts: 428
Registered: ‎10-11-2008

Re: Resetting my Router

Message 5 of 9
(16,791 Views)

You should be ok just hitting the reset.  The login and password are set so you can access the router's menu.  When you reset it and login to the router it will ask you to set a new user name and password.

chartle
Nickel Contributor
Nickel Contributor
Posts: 34
Registered: ‎02-03-2009

Re: Resetting my Router

Message 6 of 9
(16,785 Views)

Please read my new post.

 

thanks, cliff

Provider7
Silver Contributor III
Silver Contributor III
Posts: 428
Registered: ‎10-11-2008

Re: Resetting my Router

Message 7 of 9
(16,774 Views)

I saw that post and had no idea what that was referring to.  After resetting the router the deafult user name is: admin  and the deafult password is:  password

chartle
Nickel Contributor
Nickel Contributor
Posts: 34
Registered: ‎02-03-2009

Re: Resetting my Router

Message 8 of 9
(16,771 Views)

If you are reffering to this post.

 

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&thread.id=2362

 

I reset the router and had no problem resetting the password and gaining access to the confog page. 

 

The problem is after the reset the router has no connection to the internet.

 

 

Provider7
Silver Contributor III
Silver Contributor III
Posts: 428
Registered: ‎10-11-2008

Re: Resetting my Router

Message 9 of 9
(16,773 Views)

@chartle wrote:
Yes it is the actiontec and I did try the password1.

 

No, I was referring to this post...not the other thread...sorry.
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