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Rewards site captcha service is expired?

Rewards site captcha service is expired?

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Contributor Steebin
Contributor
Posts: 1
Registered: ‎04-05-2019
Message 1 of 3
(307 Views)

I recieved an email for referring a friend that I have a gift card to claim. Go to the https://rewards.verizon.com/home/ site will not allow me to login to claim the reward since the captcha service is out of date. Any ideas on how to claim my reward?

 

Thanks

2 REPLIES 2
Moderator Moderator
Moderator
Posts: 1,470
Registered: ‎07-06-2016
Message 2 of 3
(298 Views)
Hi Steebin,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
Administrator Administrator
Administrator
Posts: 988
Registered: ‎12-09-2014
Message 3 of 3
(281 Views)

Hello Steebin, 

 

Thank you for bringing this to our attention. This has been referred to our internal teams to further investigate this CAPTCHA issue.
 

Here are different ways to redeem your points:

 

1.       My Fios app

  • Select "My Rewards+
  • Then choose how you want to redeem your points

2.       Online, login to www.verizon.com/myrewardsredeem

 

3.       Redeem points on Fios TV for a Video on Demand

 

While we investigate the CAPTCHA issue, we will be escalating your issue directly to our @VerizonSupport team for assistance.

 

We apologize for this inconvenience.

 

Thank you for your patience. 



Nilsa
Community Manager

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