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Router Issue
vatexan
Newbie
‎07-09-2019 05:14 AM

I just got Verizon FIOS Friday and my router has been resetting itself at least 4 times a day.  What could cause this?

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Re: Router Issue
TomH121
Community Leader
Community Leader
‎07-09-2019 06:42 AM

Search Community for this:

Quantum Router (G1100) keeps resetting itself to Factory Defaults

Does info apply to you ?

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Re: Router Issue
shawnlouis
Newbie
‎07-12-2019 03:37 AM

Maybe the router got damaged somehow in the process, it is best that you cal Verizon support for troubleshooting.

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Re: Router Issue
jonjones1
Legend
‎07-12-2019 05:31 PM

TomH309 had a great suggestion. Although it could have been a singular event of damage etc. there are many such complaints about the FiOS Quantum Gateway Router doing what the original poster inquired about.

even a google search could yield this issue in more depth.

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