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Router Issue

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Contributor vatexan
Contributor
Posts: 1
Registered: ‎07-08-2019
Message 1 of 4
(409 Views)

I just got Verizon FIOS Friday and my router has been resetting itself at least 4 times a day.  What could cause this?

3 REPLIES 3
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Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,381
Registered: ‎05-16-2009
Message 2 of 4
(395 Views)

Search Community for this:

Quantum Router (G1100) keeps resetting itself to Factory Defaults

Does info apply to you ?

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
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Contributor shawnlouis
Contributor
Posts: 1
Registered: ‎07-12-2019
Message 3 of 4
(325 Views)

Maybe the router got damaged somehow in the process, it is best that you cal Verizon support for troubleshooting.

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Gold Contributor VII
Gold Contributor VII
Posts: 4,861
Registered: ‎10-18-2016
Message 4 of 4
(297 Views)

TomH309 had a great suggestion. Although it could have been a singular event of damage etc. there are many such complaints about the FiOS Quantum Gateway Router doing what the original poster inquired about.

 

even a google search could yield this issue in more depth.

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