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Router automatically resetting

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Contributor
Contributor
Posts: 2
Registered: ‎10-17-2009

Router automatically resetting

Message 1 of 5
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My FIOS router has been resetting itself all day. While I'm browsing a dialog pops up showing that my connection has been dissconnected. It will recconnect after a moment but, promptly resets itself again. This is very frustrating and any help would be appreiciated.

 

I have so far :

 

unplugged the router and plugged it back in

 

set it to the factory defaults through the advanced settings section

 

disabled automatic firmware updates, however due to it resetting itself i i think it reverts to being enabled

 

is this caused by a bugged firmware upgrade? does my router need replacing? I'm somewhat at a loss here.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,980
Registered: ‎09-24-2008

Re: Router automatically resetting

Message 2 of 5
(7,361 Views)

I am not sure, but I think I know why.

 

Small/tiny NAT Table of the router.

 

Points to

 

http://www.dslreports.com/faq/16077

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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Contributor
Contributor
Posts: 2
Registered: ‎10-17-2009

Re: Router automatically resetting

Message 3 of 5
(7,357 Views)

In all honesty that wepage doesnt really make much sense to me, I am not computer illiterate, I just don't quite understand in what way it relates to my problem

.

 

Also I shoul've included this info in my original post :

 

Westell A90 - 9100EM15 - 10

 

HW- Rev A

 

original firmware - 1.02.00.03

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Platinum Contributor III
Platinum Contributor III
Posts: 6,819
Registered: ‎08-23-2008

Re: Router automatically resetting

Message 4 of 5
(7,285 Views)

 


@omghelpme wrote:

In all honesty that wepage doesnt really make much sense to me, I am not computer illiterate, I just don't quite understand in what way it relates to my problem

.

 

Also I shoul've included this info in my original post :

 

Westell A90 - 9100EM15 - 10

 

HW- Rev A

 

original firmware - 1.02.00.03


 

What dslr595148 references is the fact the Network Address Translation Table my be causing issues if you are running Peer to Peer networking. Multi User online games or file sharing over the Internet.

 

 

Have you tried logging into your router and staying connected to the router when this happens? This may tell you if it is your Internet connection or router that keeps resetting. You would log into your router by entering 192.168.1.1 in your web browser with the user name of admin and password of password1 when prompted.

 

Are you using a wireless connection to your router?

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Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎10-15-2009

Re: Router automatically resetting

Message 5 of 5
(7,150 Views)

Umm... he said his router was resetting, not link loss due to gaming or NAT or anything else.  Don't know why people are recommending that.

 

The only thing that comes to mind is a bad power supply.  The Westell calls for a 12V/1.5A power supply, and that's exactly what they provide -- 12V/1.5A so that thing will run hot and constant at a 100% duty cycle.  They're not made for that.  Bad design, but cost-effective.  It's therefore possible that the thing is cutting out or dropping voltage so low that the router resets.

 

If you're really industrious and don't want to wait for a tech to come to the house, you can get a 12V/1.5A DC power supply from radio shack (Cat #273-358). Take the original supply with you so you can buy/match up a connector plug, then configure it for a positive-tip.  Save the packaging so you can return it after you test your router.

 

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