Hello,
I have the 150/150 Fios plan. Came home from work and the internet was out. After rebooting and reseting the router, and the ONT, it was still down. I checked all the physical connections and everything seems fine as well. I went into the Network Connections on the router and it says "Cable Disconnected" for the Broadband Connection (Ethernet/Coax). I tried a series of disabling/enabling, and trying to renew the DHCP. Still no luck. My TV in the other room works fine, so I hooked the router up to that coax, and still says Cable Disconnected.
I ended up taking the router to the garage where the ONT is located. Plugged it directly into the ethernet port, and it connected automatically (except I have no coax there so my set-top boxes are not on the network). I also had to run a hardline adapter from the garage to my pc so I could use it to google fixes (and I am only getting 10mb download through the hardline).
I thought maybe the coax port on the router was broken, but when I plug it in it says the Coax is connected with connection type Hardware MoCA. Is there some setting so that it makes the coax used as the broadband connection? I didn't change anything so I don't know why it stopped working in the first place. Any help would be appreciated!
With 150 plan, Internet will be provisioned via Ethernet.
So I would expect the rotuer to say no connection via coax.
Not sure what you mean by hardline adapter.
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