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Router swap

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mkstretch
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎02-14-2010

Router swap

Message 1 of 2
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i bought an actiontec router with red band.  I was trying to switch it with my quantum gateway to save money.  The thing is that I lose Internet when I hooked up the actiontec.  I hooked everything up the same as it was on my gateway.  Does Fios need to activate this actiontec router? Thanks

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,966
Registered: ‎11-04-2008

Re: Router swap

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(1,517 Views)

No. You need to do this.

Log in to old router.

Find the option to release the DHCP IP on the wan side.

Then you can hook up the new router.

Or disconnect the old router, wait 2 hours or so and then connect.

Last option would be to contat support and ask them to release the IP from the old router.

 


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