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Router unable to connect with non-Apple products

Router unable to connect with non-Apple products

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Contributor wmgmartin
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Posts: 4
Registered: ‎06-12-2014
Message 1 of 5
(516 Views)

I have two IPhones, one Android tablet, and a Kindle book reader.  The latter two devices do not anymore connect tomy Wi-Fi.   The Android tablet says that the wi-fi connection is "saved, secured with WPA2," and then says there is an "authentication problem."  The Kindle does not return an error message.   I've rebooted the router, and the two devices, I've "forgotten" the Wi-Fi and re entered the info, and I've pressed the various "Wi-Fi Protected Setup Buttons."  The two devices can connect to Wi-Fi from other sources.   I haven't changed the router password nor the Wi-Fi passwords.  

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MVP CRobGauth MVP
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Posts: 6,993
Registered: ‎11-04-2008
Message 2 of 5
(496 Views)

What model router?


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Contributor wmgmartin
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Posts: 4
Registered: ‎06-12-2014
Message 3 of 5
(440 Views)

Its a Verizon FIOS G1100.  

MVP CRobGauth MVP
MVP
Posts: 6,993
Registered: ‎11-04-2008
Message 4 of 5
(422 Views)

Do they have issues connecting to both 2.4G and 5G wifi?


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Contributor wmgmartin
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Posts: 4
Registered: ‎06-12-2014
Message 5 of 5
(381 Views)

This problem appears to have resolved itself.  CRobGauth thanks for your responses.  I have a feeling that a firmware update caused an incompatibility that was resolved by either a patch or something I did to revive the wi-fi channels.  Apparently the firmware updates are pushed out by the manufacturer without notice to the end users.  I wish that were not so.  

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