×

Switch Account

Router username passwd not working

SOLVED
Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎04-29-2019

Router username passwd not working

Message 1 of 3
(1,084 Views)

 

I have a Actiontec MI424-WR router.

I know its old. I need to go into the settings of the router.

 

Whatever username/ password I set it up last time is not working anymore.

I want to know why that is happening.

 

The only way I can access the Router settings is by pressing a hairpin into the back of the router and resetting it, then it would ask me for a new username/ password. I will make new ones. Everything is fine. 

 

Two days later I want to log back in and I can't with the same username/password ? Why is this happening ? 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,858
Registered: ‎06-24-2018

Re: Router username passwd not working

Message 2 of 3
(1,098 Views)
If I remember correctly the default user/password is admin/password. Verizon did an update for those routers and changed the password to the serial number for better security. So for example your password should be CSJDxxxxxxxxxx. The letters are caps. User name should still be admin.  What probably happening is that after you login the password eventually changes back to the serial number. 

View solution in original post

2 REPLIES 2
Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,858
Registered: ‎06-24-2018

Re: Router username passwd not working

Message 2 of 3
(1,099 Views)
If I remember correctly the default user/password is admin/password. Verizon did an update for those routers and changed the password to the serial number for better security. So for example your password should be CSJDxxxxxxxxxx. The letters are caps. User name should still be admin.  What probably happening is that after you login the password eventually changes back to the serial number. 

View solution in original post

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎10-22-2018

Re: Router username passwd not working

Message 3 of 3
(1,007 Views)

Thank you @Edg1. Your directions helped me get into the settings. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.