Router

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Nickel Contributor
Nickel Contributor
Posts: 37
Registered: ‎01-20-2011

Router

Message 1 of 4
(999 Views)
I find it unbelievable and disgusting with all the money I pay that Verizon FiOS cannot over night a replacement router. I need the Internet to make a living and here I sit waiting for a router that will show up who knows when. Shame on you Verizon! Terrible customer service and support.
3 REPLIES 3
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Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Router

Message 2 of 4
(977 Views)

Most of my stuff has shown up the next day. But it is probably UPS that does not deliver to residential customers on weekends.

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎10-01-2010

Re: Router

Message 3 of 4
(919 Views)

they have thousands of technicians....maybe one should be sent out to see if that is actually the problem insted of wasting more time

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Gold Contributor III
Gold Contributor III
Posts: 1,122
Registered: ‎12-04-2009

Re: Router

Message 4 of 4
(850 Views)

Switch your WAN connection from coax to cat5 and you can run any spare router you have sitting around.

Replacing the Actiontec (part 1): Coax to ethernet

 

You won't get VOD or guide data until you get the replacement Actiontec, but you can probably live without those.

 

 

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